Posted on October 18, 2017
Institute for Real Estate Management (IREM) training series for Accredited Residential Management (ARM) Certification*
October 23, 24, 25, 30, 31, 2017
November 1, 2017
8:00 am – 5:00 pm
Reduced Course Fee for ANHD members: $700 Regular Price for non-ANHD members: $1,075
Knickerbocker Plaza – Lobby Level
1751 Second Ave. (between 91st and 92nd St.) New York, NY 10128
ANHD member organizations have an opportunity to obtain the professional Accredited Residential Management (ARM) certification from the Institute for Real Estate Management (IREM) for almost half the usual price. The ARM certification is regarded as one of the most recognized credentials for residential real estate managers. This six-day ARM training increases the core skills and competencies that affordable housing managers need.
The ARM training explores key concepts related to ethical real estate management and reviews the following key competency areas related to effective residential management:
- Human resource and relationship management: Management styles, intergenerational dynamics, employee motivation, recruiting and hiring, employment laws, communication, performance evaluations, and fostering productive relationships with owners.
- Property financial management: Accounting, budgeting, measuring cash flow, operating expenses, financial reports, capital expenses.
- Maintenance and risk management: Creating a maintenance and risk management plan, types of maintenance, property inspections, risk management, emergency and disaster planning, insurance, inventory and suppliers, working with contractors, maintenance systems, conservation and recycling, environmental issues.
- Marketing and leasing: Demographics, target markets, comparison grid analysis, marketing strategies and social media, leasing tactics, affordable housing wait list procedures, Fair Housing and Americans with Disabilities Act (ADA) compliance, landlord-tenant laws, lease-term provisions, resident retention strategies.
Affordable housing managers will benefit by improving the property’s efficiency and bottom line, and increasing the skills and productivity of site management staff.